Legal

Privacy Policy

Effective Date: April 15, 2026

Playspheris ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit playspheris.com or contact us regarding yacht and boat charter services in Malaysia.

1. Information We Collect

We may collect information you provide directly, including:

  • Name, email address, phone number, and preferred contact details.
  • Charter inquiry information such as dates, destinations, guest count, and service preferences.
  • Communications submitted through forms, email, or messaging channels.

2. How We Use Information

Your information is used to:

  • Prepare and manage charter proposals, reservations, and customer support.
  • Communicate booking updates, confirmations, and service details.
  • Improve service quality, website functionality, and customer experience.
  • Meet legal, regulatory, and safety obligations where applicable.

3. Sharing of Information

We do not sell personal data. We may share relevant information with trusted service partners only when necessary for charter fulfillment, such as vessel operators, onboard hospitality providers, or payment processors.

4. Data Retention

We retain personal information only as long as required for booking management, legal compliance, dispute resolution, and legitimate business purposes.

5. Security

We apply reasonable administrative and technical safeguards to protect personal information against unauthorized access, misuse, or disclosure. No digital transmission or storage method is completely risk-free.

6. Cookies and Analytics

Our website may use essential cookies and standard analytics tools to improve site performance and user experience. You may manage cookie preferences through your browser settings.

7. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information. To make a request, contact us at reservations@playspheris.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

10. Contact

For privacy-related questions, contact Playspheris at reservations@playspheris.com.